Refunds and cancellation
Last updated October 4, 2026
30-day money-back guarantee
Within 30 days of your first payment on any plan, full amount. We start the refund within 2 US business days of your email, and Dodo returns it to your card.
To ask, email hello@cubbyfront.com from the account owner's address with your center's name. You don't need to give a reason, fill in a form or get on a call.
Payments after the first 30 days, including renewals, aren't refunded. Cancelling stops the next charge.
Who issues the refund
Orders are processed by our reseller and merchant of record, Dodo Payments; charges appear as Dodo Payments. Dodo Payments issues every refund; we can't refund a card directly.
Cancel any time
In CubbyFront, go to Settings, then Billing, and choose Manage payment or cancel. It opens your Dodo Payments customer portal. Or email hello@cubbyfront.com and we'll cancel it for you.
Your plan keeps working until the end of the period you've paid for: the month on a monthly plan, the year on an annual plan. After that the paid features switch off and your records stay. How long we keep them is in the privacy policy.